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Sendspark

Sendspark

Overview

What is Sendspark?

Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success.Videos can be shared in Gmail, LinkedIn,…

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Recent Reviews

TrustRadius Insights

Intuitive and User-Friendly Interface: Many users have praised Sendspark for its intuitive and user-friendly interface, which requires …
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This should spark your interest!

10 out of 10
May 05, 2022
This will spark your interest! Traditionally emails can be so dry and boring. Sendspark is different - it’s an amazing platform, has a fab …
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Sendspark: simple AND powerful

10 out of 10
May 04, 2022
-Cold outreach to prospective customers.
-Informational, demonstration videos for customers and prospective customers.
-Follow up 'Thank you …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Sendspark?

Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success. Videos can be shared in Gmail, LinkedIn, or email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://sendspark.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Loom?

Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.

What is Powtoon?

Powtoon is an online video creation platform for making engaging short videos and presentations, from the company of the same name in London.

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Product Demos

Sendspark Review -

YouTube

Sendspark Review: Appsumo Lifetime Deal & Demo Video | Create Personalized Your Video Content

YouTube

Sendspark Review, Demo + Tutorial I Create personalized videos and share Gmail, LinkedIn and other

YouTube

Sendspark Review & Demo

YouTube

Sendspark Review 2023 - Loom Alternative - Appsumo Lifetime Deal

YouTube
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Product Details

What is Sendspark?

Sendspark helps businesses connect to customers with personalized video messages. Whether the user is an individual, manager, or enterprise, Sendspark can be used to create polished videos for demand generation, sales, or customer success.

Videos can be shared in Gmail, LinkedIn, or email marketing platforms — wherever communication with customers is happening — to drive higher engagement.

Sendspark Screenshots

Screenshot of Record videos of yourself or your productScreenshot of Personalize videos for your prospects and customersScreenshot of Share videos in Gmail, LinkedIn, email marketing platforms, or anywhere.Screenshot of Drive more customer engagement and conversions

Sendspark Competitors

Sendspark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sendspark starts at $0.

Vidyard, Loom, and BombBomb are common alternatives for Sendspark.

The most common users of Sendspark are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(55)

Attribute Ratings

Reviews

(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
I've been using this tool for several months and have had nothing but positive experiences. Our support contact has been a joy to work with and extremely helpful as we learnt how to use their platform successfully. It's been incredible to witness this team's dedication to their product and clients as they transitioned from an early test to a public launch. I'm also a big fan of the UX: simple and effective. I fully recommend it.
  • More personal than sending an email
  • Easy to use
  • Great onboarding
  • Green Screen Option
  • I do not see any other issues at this point
Use this to communicate with people who work for the same firm or with persons who are outside the organization. Utilize this to encourage clients to quickly and easily record testimonials. Put crucial videos on the cloud using this.
Danish Tahir | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
An amazing solution in the area of screen recording solutions. We use this tool to do multiple things at our company, we have been using it to record internal training, customer guides, and customer reviews, and initiate quick discussions. We can't imagine working without this solution now.
  • Training Videos
  • Customer Testimonials
  • Customer Guides
  • Marketing Videos
  • More folder options
  • Faster video saving
  • Integration with Notion
Best suited for explainers, guides, and troubleshooting videos. It may not be best for marketing/ landing page videos.
Score 10 out of 10
Vetted Review
Verified User
I'm in the process of rebranding my company. As a coach and consultant, I needed a viable solution to connect with my clients in a more personalized manner. Sendspark stepped up to the plate to fill the gap from sub-par customer interaction to amazing direct-connect responses. Bethany and the team at Sendspark have been super responsive and reliable in helping me to re-think customer interaction and satisfaction by creating software that exceeded my expectations.
  • In this post-pandemic world, Sendspark engages prospective clients in more fun, highly engaging, and natural way.
  • Easy to stay on brand and connect with my audience.
  • Seamless Integration with my autoresponder.
  • Video integration is the new norm - so Sendspark captivates the audience which helps to increase sales.
  • I would love a PWA app so that there's a quick means to connect on-the-go.
  • Increased Integration Usage - I need to add Sendspark to my new CRM platform and currently cannot do so.
  • Lack of personalized green screen functionality - This feature is a must and hopefully there will be updates in the future.
Sendspark is great for consultants, coaches, creatives, and influencers (+so many more niches) that want to leave an indelible imprint in the minds of those they are serving or would like to serve. If you need to send an email and want to include a video option in a newsletter or even a blog post, Sendspark is the way to go. Likewise, create a tutorial or use it for a job interview, the options are endless. My only main area for improvement is that if you want a desktop version + app, you may have to go elsewhere as this software is desktop only.
Score 10 out of 10
Vetted Review
Verified User
-Cold outreach to prospective customers.
-Informational, demonstration videos for customers and prospective customers.
-Follow up 'Thank you messages for newly onboarded customers.
-Business problems addressed:
-- Demand gen.
-- Competitive differentiator.
-- Personalized messaging.
-- Add expression, tone, and emotions to messages.
  • Chrome extension allows straightforward screen and camera recording.
  • Easily personalized video titles/subtitles as well as CTAs.
  • Ability to upload and leverage previously recorded video (Doodly, Camtasia).
  • Create an extension for Office apps (PowerPoint, etc.). The workaround is to use those apps in a Chrome browser and screen record from there.
  • Increase analytics captured.
Great for creating personalized video messages to prospective customers, allowing your personality to show through. Terrific for recording 'pocket demos' to explain a process or feature to internal colleagues or customers / prospective customers. I use Camtasia from time to time and, although not as feature-rich, Sendspark is simply faster when creating videos, more purpose-built for outbound messaging, and more user-friendly.
Score 10 out of 10
Vetted Review
Verified User
We are a nonprofit organization with a dual mission of providing education to children in developing nations, while also providing an unparalleled, personalized donor experience. Sendspark aids in the latter objective by allowing our small nonprofit team to send out personalized videos to donors and create a comprehensive stewardship program that increases donor value and allows us to make an even bigger impact abroad. Sendspark is an incredibly easy tool to use and doesn't require hours of setup or comprehensive technological expertise. Simply create an account, shoot a video using your computer's webcam, and send it out to relevant stakeholders. It's that simple! We are eternally grateful for Sendspark's technology, as it has become a game-changer for us by allowing us to stand out from the typical nonprofit. Try it out--you won't be disappointed!
  • Create attractive email that gets opened
  • Create personalized experiences that convert
  • Easily record videos without needing to manage complicated settings
  • Editing videos (e.g., cutting certain sections out, adding background music, etc.)
  • Green screen background option (like Zoom/Google Meet)
If you're a multi-user team that is conducting tasks like cold outreach or creating personalized experiences for customers/donors alike, Sendspark makes that super simple!
Dipankar Zalpuri | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Sendspark in my consulting business for mainly two reasons- connect to clients with personalized video messages and give clear instructions for documentation and for systems and process management with vendors. Sendspark has helped me to create polished videos for demand generation, sales, or client success. I also sometimes use Sendspark for a better reach of my email newsletter to my clients.
  • Capture screen video and audio
  • Manage the content with ease of UI
  • Great for Email Campaigns Feedback
  • Green screen functionality
  • Ability to add self generated background audio to videos
  • More integrations
I use Sendspark to connect to clients with personalized video messages and give clear instructions for systems and process documentation as well as management with my vendors. Sendspark has helped me to create polished videos for demand generation, sales, or client success. I also sometimes use Sendspark for a better reach of my email newsletter to my clients. It's a game-changer at a time when you need to stand out in Communication practices. I have already increased the ROI by many points!
Score 9 out of 10
Vetted Review
Verified User
There are three broad categories that Spendspark excels in for my current workflows: 1) Mentoring / Guidance / Feedback for my internal teams. Being able to instruct them via video offers more than sterile text can provide. And I am able to communicate quickly and contextually so that the recipients catch nuances to what I am trying to share with them. 2) Revisions/Directions on projects. Being able to screen share and narrate feedback on various draft content pieces is much more efficient via video than text/images. Instead of annotating screenshots, I can walk through what I want, share model examples from the web and other places on the screen, and give much more dynamic instructions. 3) Client correspondence. This is one of the most valuable benefits of the service. I am able to compose really quick video notes and replies to clients and business partners with Sendspark and this also adds to the relationship development efforts tremendously.
  • Create gifs of the videos to embed into an email.
  • Create branded landing pages hosting the video messages.
  • Create screenshare videos on the fly.
  • More options on landing pages to offer CTA other than a link to another page.
  • Reply video option from the recipient back.
If you work with a team this is a great tool. If you work with clients this is a great tool. If you have a high volume of email or messaging this is a great tool. This would NOT be good for someone who is not camera-friendly. This would NOT be good for someone that doesn't have a working video camera or microphone.
Score 9 out of 10
Vetted Review
Verified User
Sendspark helps me create professional videos to educate my clients. It is also a useful tool for email newsletters, leads and outreach email messaging sequences, and marketing campaigns. Emails with video content are proven to have a higher click rate and are more effective at reaching a target audience. I like that Sendspark allows real branding not like some of the other video software that still uses their own links. Sendspark is a very effective marketing tool and I would highly recommend it.
  • Increases click through rates
  • Quick, simple and easy to use
  • Green Screen Option
I love the Gmail integration
Ed Roos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Simple to use and clean interface! I tried most likely all [the other] alternative[s] out there, [and[ Sendspark is hands down is the best!
- Real branding: not like Loom that let you place your logo but has their link.
- Automatically pull the animated thumbnail once you place the link into your email
- Gmail integration, with automatically using the icon just a click, you can quickly send from your library or lunch.
- Sendspark to record a new video
- CNAME, is most of us need it, and no alternatives offering it, the good part is you can have different CNAME for each workspace, then can make you have different brands easily! Sendspark is literally the most effective marketing tool you can use now!
  • Gmail integration
  • LinkedIn integration
  • CNAME: Using your own domain or sub-domain
  • White label
  • Great support
  • Video editing
  • Green Screen Option
[Sendspark is] so powerful when it comes to white label, clean and easy to use, so many integration[s] like Gmail and LinkedIn. It needs to add [a] green screen feature.
Score 9 out of 10
Vetted Review
Verified User
I was looking for a lightweight tool to record my presentations, tutorials, training videos and alike, or just any video. And preferably [a] web-based or chrome plugin so I do not need to install anything. Sendspark is just [the] tool like that - hitting all the points. I can record [the] screen, just myself or both and then share them or download for further processing and use. I am really happy I found Sendspark.
  • Screen recording
  • Vide recording
  • Video sharing through landing page or in email (integrates with Gmail and Outlook)
  • Video quality is not 4k yet, but they are constantly improving
I am using Sendspark to quickly and in simple way record presentations and training videos using only Chrome that I can then put on Youtube or share on my website.
Terence Tan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Email marketing is an integral part of my business and it's not easy to stand out amongst the sea of competitors vying for precious "real estate" in the inbox of our target audience. In such an environment, Sendspark is a godsend. It allows my team members and myself to stand out from the competition and differentiate ourselves via using video to engage with our audience. Not only do we get better open rates, [but] we also develop a better relationship with our subscribers
  • Connecting to subscribers with videos in their emails
  • Introducing and onboarding new clients with their account managers
  • Nurturing leads by showing testimonials, product demos and customised videos
  • Video rendering takes quite some time. Speed could be improved
  • Include the ability to pause the recording when needed
  • Allow simple editing capabilities like cutting out portions which need to be edited out
  • Simple annotation capabilities
Sendspark is really great for when I need to send specific reminders or onboarding sequences to my customer and subscriber base. Instead of wondering what to type in text and facing writer's block, I can just fire up Sendspark and record myself which is way easier than typing it out on text. With Sendspark, my creative juices just flow naturally.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[As an ower of a business I use] Sendspark to help my clients. Specifically, I sell a high ticket course and part of my offering includes service to my customers by sending them video answers to questions. Sendspark helps me do that with ease. And that's why, if you see a use for it, get this service. You won't be sorry.
  • Record your screen
  • Record yourself
  • Record both your screen and your self
  • Share your videos via multiple sources
  • Store your vides
  • It would be nice to create an extension for other browsers as well.
[Sendsparks is ] definitely helpful for you if [you] need to record demos of your software or service. While I don't specifically [use this feature], I've [started] using the service to answer people's questions. In other words,[Sendspark] can be great for direct customer service as well. You can also use it for cold outreach.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
So far I am happy with Sendspark, although it is lacking some important features (at least to me), like trimming, video editing… What I am happiest the most is with the support and development team. They truly hear what customers say and pay attention to their needs. They even showed me the developments roadmap! Unbelievable ;)
  • User friendly.
  • Simple and easy to use.
  • I like that you can change the shape of the image to squared.
  • Trimming.
  • Video editing.
  • Resolution.
I use it to record my pc and myself while auditing my customer's websites, and it works pretty well. What I URGENTLY need is the trimming feature and the possibility to edit the video inside the platform. I hope these features can be released by Q1 next year.
Richard Fallah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I was looking for a great tool to help support creating how-to videos on the go and sales team create in email videos. We have been using Loom but it goes pricey very quickly. Sendspark was the perfect match, allowing us to do exactly what we wanted, for less $$ and with great support. I highly recommend the tool for your business. Try it and judge for yourself.
  • Screen recording.
  • Easy embed and link sharing.
  • Chrome extension.
  • Caption.
  • Video editing.
  • Virtual background.
Great for support teams, SDRs, Sales, and simple PowerPoint recording.
December 07, 2021

Incredibly useful tool

David Taggart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
A huge part of what I do is share idea and more often than not I share them via charts and graphs. So screen capture video tools are really useful. I can open up a letter or a deck and go over what I am looking at and then send it to a client. I can do that with SendSpark as well as other software. What sets SendSpark apart from the competitors I have used is primarily 2 things. 1-It is stupid simple and clean. The interface is very simple and it does a great job. 2-and this is the BIG one-you can not only share your video via a link really easily but if you want the client to send over a video you can send a link and they can do their own screenshare video without downloading anything. Literally they click the link and they can record their screen. Ridiculously simple and even more ridiculously useful. I am obviously a big fan and plan to use this more and more to better serve my clients.
  • Record video.
  • Allow clients to record video and send it back.
  • Clean and simple interface.
  • I guess they could always grow the editing capabilities but then they risk complicating a simple and very clean product.
For customer service, collaboration, or just doing slideshows or computer-based presentations I think SendSpark is really hard to beat. Another great use that I have seen, but have not yet set up, is for personalized emails where you do a "quick" video and then send it to a prospective client or anyone else.
December 06, 2021

Awesome Loom Alternative!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sendspark is great for us for several reasons:

- Quickly recording internal tutorials for employees.
- Providing better and more engaging customer support as well as minimizing back and forth caused by clarity issues.
- Communicating with clients/employees by asking them to record videos of their problems or having employees contribute to our tutorial library.

Sendspark is super fast with the Chrome addon and is the perfect replacement for Loom.
  • Fast screen recording using Chrome addon.
  • Fluid interface that doesn't get in your way.
  • Easily share videos with share link and branded page.
  • Commenting on videos.
  • Looking at videos with passwords.
Sendspark is great if you want to record tutorials for employees, lectures for students, or support walkthroughs for clients. It might not be the best choice if you're looking for a generic video hosting platform like Vimeo, YouTube....etc. It integrates really well with email so you can easily embed your videos to personalize email communication.
Score 10 out of 10
Vetted Review
Verified User
We use it for customer support and for closing leads. Sendspark has helped us to look like Super Heroes to our current clients as well as new leads, leads are blown away by us getting back to them with a custom video. This has helped us to position ourselves as authorities in our industry!
  • Capturing Video
  • Customer Support
  • Making our Company look like Super Heroes
  • No Green Screen Option to Remove Background
Customer support is just a no-brainer! It eliminates so many back-and-forth emails or messages and gets the client to take action. Following up with leads is a secret weapon! It just blows leads minds away that you can make a custom video for them! Win, win, you feel special and your leads feel special!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A promising tool to connect to our customers. It gives a personal touch to our outreach since the customers appreciate it if they receive a video message instead of a simple email. It is also great that customers can request videos. This way it is really easy to ask the customer to record something and then send the video back to us so we can troubleshoot the issue in an easy way. Great tool overall!
  • Personal touch
  • Good UI
  • Easy to use
  • It would be nice if spyn syntax could be used in the text within the videos.
It is great for onboarding people. It is really easy to record the screen so one can make short videos of different business processes. After recording them one can send these videos to the new employees so they can quickly understand the process and workflow.
In addition, it is great to reach out to customers since they appreciate to receive a personal video much more than an email.
Hoang Phan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I am using Sendspark mainly to record the lecture in my laptop for students.

Sendspark is quite solid for the work. It is simple to deploy and easy to use: with a few mouse click it gets the job done.

The Chrome extension is great and convenient, although I can also record by the browser. Sendspark has a handy Call-to-Action, which is minor but super useful.

The playback is very smooth - and I can embed the recording anywhere I like. Either my website or any internet page.

All in all, my experience with Sendspark is convenient and enjoying - the app simply works right out of the box.

  • Easy recording
  • Easy to use
  • Smooth playback
  • Easily embedded
  • Sizable camera shape
Sendspark would be useful for recording the lecture I have for my students.

Sendspark is also useful in case I want to report problems to IT if I got any issue with any app or my laptop.

Sendspark can also be used for reviewing apps and posted to web, especially if you have a website or webpage.
Elisha Klein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's great for recording videos with screen share and camera at the same time. It can be used for sales videos and I'm also using it to record courses.
  • Easy recordings
  • Cool sharing videos in email
  • Record screen + camera
  • It wasn't that easy to figure out how to use the Chrome extension but now that I figured it out it works really well.
Recording courses. Recording sales videos. Video coaching.
Score 10 out of 10
Vetted Review
Verified User
Sendspark is truly a game-changer in our business funnel. The option is almost limitless: reaching cold leads with a personalized video, nurturing the most prominent leads, creating ad hoc offers for the greatest clients, asking for reviews, and assisting clients with video tutorials. As you can see any asset of your business can benefit from Sendspark, from marketing to sales the limit is only your imagination.
  • It offers great video content in a new and engaging way to attract prospects and nurture leads.
  • It provides limitless client support options.
  • The addition of audio messages, both from customers and the admin area would be a great addition to the product.
Senspark is really well suited for the following scenarios: attract new leads from a video embed on your website or on your LiveChat (for example, Intercom) give a personal touch to one-to-one emails give an enriching brand experience in your email marketing funnels (and broadcasts too!) give top-notch support to your clients by recording your screen and yourself too.
Masuk Sarker Batista (MSB) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sendspark is an easy way to create videos and screen recordings so I can communicate with my audience. It's so easy to use! I'm able to send my customers personalized videos and screen recordings, which is something I've never done before. I can also record quick video messages to my audience. Everything is now so personalized.
  • I like the interface super minimal and clean
  • Onboarding and Branding Customization is just super easy
  • It creates super fast recordings and video playback is super fast too
  • To organize videos Folder Creation option should be added
I have been using Sendspark for a few months now and have been very happy with the results. It is incredibly easy to use and it provides a lot of value to my customers. My favorite thing is its ability to record a video with a message from my computer screen. I have been able to connect with my customers in a more meaningful way and have been able to increase my email conversions.
November 27, 2021

Sendspark does the job!

Score 10 out of 10
Vetted Review
Verified User
I use Sendspark to send video emails to clients with who I am currently involved in transactions. They work better than typing out long instructions. I also use it for prospecting in order to generate more leads. I find it allows prospects to put a face and voice with the name and builds trust [more easily].
  • Easy to learn
  • Easy to use
  • Easy for email recipients to view videos
  • Add video bubble for website
  • Needs better templates
  • No folders to separate videos
Works great for communicating to clients and prospects via video. Prospects don't always receive videos from someone who is trying to earn their business so my videos stand out. Much better than Loom or some of the other screen share options. Depending on how you set up the personalization it can look a little unprofessional.
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